Integrate all available digital touch points in your shopping mall environment with our powerful data management and loyalty platform built specifically to cater for the needs of shopping mall owners and operators.

The Mall Performance Cloud

Packages

Newsletter Pro™

Integrate your e-mail list with our Data Management Platform, and create more effective campaigns by sending truly data driven e-mail newsletters to your subscribers.

Specification

Mall Loyalty Pro™

Recruit, engage and reward your most valuable customers with the comprehensive Mall Loyalty Pro Package. Always targeted, always relevant and always driven by data.

Specification

Digital Mall™

Add Click & Collect and Tenant Engagement to your Mall Loyalty Pro solution and integrate data from all touch points in the shopping centre. A true enterprise solution.

Boostcom Loyalty

Boostcom Loyalty is a Mall specific and data-driven CRM and Automated Marketing Solution.

  • Supports shopping malls on getting the maximum effect by combining activities in the physical malls with digital
  • In addition to generating increased footfall and revenue, the target is to create substantial databases of digital consumer profiles

Data Management Platform (DMP)

  • Communication to the members based on actual behaviour and context
  • Possibility to build unique segments per channel
  • Possibility to connect third party data via API (e.g Parking, Wifi, Footfall)
  • Complete overview of all data sources connected to DMP
  • Sophisticated reporting system

Advanced Audience Manager

  • Converting rich data to smart campaigning
  • All consumer data in Boostcom DMP is made available to help you create smarter, targeted and effective digital campaigns
  • Combine customer demographics and actual behaviour in live audiences, always updated with the latest available data
  • Create multi-platform campaigns combining mobile messaging, in-app push, e-mail and integrated digital advertising

E-mail Designer

  • Create your own flexible templates catering any occasion and requirements
  • Drag & Drop functionality, easy to add new sections and pictures on the fly
  • Add available coupons & benefits to increse app opening, visits and revenue
  • Fully integrated with Mailchimp to provide you with powerful and secure e-mail distribution

Mobile Application

Opening hours and store listings

Automatically rendered from the centre webpage, or directly integrated with CMS

News & Campaigns

Automatically rendered from the centre webpage, or directly integrated with CMS

Loyalty Offers

Once off or multi use mobile coupons, redemption data is transferred to Boostcom DMP™ real time

Bonus

Activity or transaction driven bonus scheme, integrated with payment service or based on registered datasources

Parking

Loyalty members can choose to register their car license number to get additional parking time or discounts.

Proximity

Contextual marketing based on Wi-Fi, beacon or geo fencing technology. All data transferred real time to  Boostcom DMP™

Click & Collect

  • Converting your loyalty application to a full fledge e-commerce solution
  • Click & Collect CMS for participating tenants where they can upload, manage and follow up on all requests and purchases
  • Product recommendation engine secures a relevant content and helps consumers to browse their favorites
  • All transactions are done within the physical mall to secure that the solution can be implemented within existing framework of leasing agreements

Mall Reporting

  • Real time data transformed to value creating insights
  • Source specific profile on-boarding report
  • Member demographics such as age ,gender, geographical area
  • Campaign performance including specific report on all offers and benefits
  • 360 overview of all activities per digital channel

Performance Expertise

Our comprehensive service layer helps your shopping centre succeeding in delivering a unique and personalized shopping experience for every customer when building a true digital position.

Data management

We advise on how to gather and structure data to secure value and compliance with any local or regional legislation

Content development

Our local Boostcom Performance crew support you on gathering offers and benefits from the tenants and retail HQ´s to secure attractiveness for consumers

Loyalty concept

Establish a firm market concept for the loyalty program including customer benefits and shopping experience enrichments

Campaign Execution

Your dedicated project manager can support you on all aspects of the loyalty scheme, including e-mail design, text and segmentation

Recruitement

Boostcom have a proven track record on creating effective recruitment strategies in the shopping centre environment

Marketing

We will help you to market your loyalty concept according to best practice both online and offline. We have specific competence on social media and display advertising

Contact us for a presentation