Jessheim Storsenter in Norway just launched Click & Collect in their loyalty app, as the first mall in Scandinavia. In Click & Collect the mall has gathered exclusive products only available for members of the customer club.
Members will be able to:
- Reserve and order exclusive products for pickup at the store.
- Search for relevant products, sizes and stores.
- Select gift wrapping and get the products gift wrapped before pickup.
- Mark products as favorites, and continue shopping at a later time!
- Maintain an overview of current and previous orders. It is hence easy to keep track of all your orders, past and present.
For Boostcom, launching Click & Collect with one of our customers is part of offering ways to merge our customer’s digital and physical presence. Even if the order is made via the app, the customer will still physically visit the mall to pick up the items, and hopefully also be tempted to browse and buy additional items. You can check out the app here for iPhone or here for Android.
If you would like a more detailed presentation of click & collect, please let us know.